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20Sep/091

Blank resource list in Symantec Backup Exec 12.5

After installing Symantec Backup Exec 12.5 and setting the services to run under a newly created Active Directory account, we found that when trying to create a backup selection list the resources box was blank. The following error was seen:

Connection with server Failed. Hit <F5> to refresh.

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This was due to the service account missing appropriate permissions. After running through this Symantec article to ensure all the requirements were on the account, we also needed to amend a Group Policy allowing the service account "Log on as Batch Job" rights.

To do this check the below:

  1. Load up Group Policy Management (Start - Run - gpmc.msc)
  2. Edit the Default Domain Controllers Policy
  3. Browse to Computer Configuration - Policies - Windows Settings - Security Settings - Local Policies - Users Rights Assignments
  4. Edit the "Log on as a Batch Job" policy
  5. Add the appropriate Service Account
20Sep/090

IIS7 HTTP Error 500.19 – Internal Server Error

Having upgraded a Server 2008 box with Service Pack 2 we noticed an issue when creating/using custom error pages in IIS. Unless it was down to my poor search terms I couldn't initially find much on the error as I'm no IIS expert, but it appears to be down to some changes made to IIS as part of the SP2 upgrade.

As the server was hosting Microsoft Exchange 2007 it was used for Outlook Web Access. We tend to make use of the redirect page to load from mail.domain.com straight to https://mail.domain.com/owa as per this MS article

When setting this up we found we received the below error (as well as Outlooks Out of Office not working):

ERROR:

HTTP Error 500.19 - Internal Server Error
Absolute physical path "C:\inetput\wwwroot\redir.htm" is not allowed in system.webserver/httpErrors section in web.config file. Use relative path instead.

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FIX:

To resolve this as the error states we just needed to amend the path to the custom error page. This can be done either in the IIS console or by editing the web.config file usually in the \inetpub\wwwroot folder. Open the file in a text editor and edit the file path.

Absolute path:

  1. <httperrors>
  2. <remove statusCode="403" subStatusCode="-1" />
  3. <error statusCode="403" prefixLanguageFilePath="" path="C:\inetpub\wwwroot\redir.htm" responseMode="File" />
  4. </httperrors>

Relative path:

  1. <httperrors>
  2. <remove statusCode="403" subStatusCode="-1" />
  3. <error statusCode="403" prefixLanguageFilePath="" path="redir.htm" responseMode="File" />
  4. </httperrors>
5Sep/094

Exchange 2007 Update Rollup 9 breaks OWA

Having installed Update Rollup 9 for Exchange 2007 on a number of different sites we finally had one that broke Outlook Web Access. OWA would load yet several images were just placeholders and after logging in no actual inbox could be read as all the Fonts and styling were screwed up.

Checking this site may help - Click Here

In our case running the UpdateOWA.ps1 resolved the issue.

FIX:
Step 1) Load the Exchange Management Shell
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Step 2) Navigate to your Exchange Bin directory via the management shell - usually C:\Program Files\Microsoft\Exchange Server\Bin

Step 3) Run the UpdateOWA.ps1 script (done by entering .\UpdateOWA.ps1)

Filed under: Exchange 2007 4 Comments